The AI tools used most by companies. There’s a surprising winner and a shocking laggard.

Sticky notes at work, with happy and sad drawings, symbolize winners and losers

IMAGO/Bihlmayerfotografie via Reuters Connect

A version of this story originally appeared in the BI Tech Memo newsletter.
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For every dour AI study, there’s a brighter version.

In recent years, Wharton’s Human-AI Research department has been asking business leaders how generative AI adoption is going. The latest findings: Almost 75% of companies are getting positive ROI from AI projects.

The study also reveals which enterprise AI tools are being used the most, and which ones aren’t used as much.

Take a look at the chart below, created by Business Insider’s amazing graphics team.

I’m surprised Anthropic‘s Claude is so low here. This AI startup is supposed to be crushing it on enterprise AI adoption.

OpenAI‘s ChatGPT is used far more, which also surprised me.

Microsoft’s Copilot is clearly ahead of Google. That’s probably because Copilot is baked into Microsoft’s work software, which is used by many companies. That old Windows monopoly is still paying dividends!

Sign up for BI’s Tech Memo newsletter here. Reach out to me via email at abarr@businessinsider.com.

Read the original article on Business Insider

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